Job Description

Company: Samirian Inc.
Location: Fully Remote (U.S. applicants only)
Type: Part-time
Compensation: $20–$25/hour
Benefits: Performance-based bonuses, paid time off, growth opportunities

Samirian Inc. is looking for a detail-oriented and proactive Junior Operations / Systems Support Assistant to help streamline daily business operations, support internal users, and ensure smooth workflow execution. This role is ideal for someone early in their career who enjoys problem-solving, learning business systems, and supporting cross-functional teams. Full training will be provided, including hands-on experience with NetSuite and internal tools.

What You’ll Do
You will play a key role in supporting our internal teams and daily operations. Typical responsibilities include:

• User & System Support
• Assist internal staff with NetSuite navigation, forms, saved searches, reports, and basic system questions
• Provide first-level troubleshooting and escalate technical issues as needed
• Support onboarding of new users by preparing access documentation and guides
  Workflow Coordination
• Collect and track user issues; ensure timely follow-up with supervisors, developers, or vendors
• Support testing of workflow updates, new features, or process changes, ensuring accuracy and completeness
• Follow up with users to confirm task completion and ensure processes are running smoothly
  Documentation & Reporting
• Create and maintain workflow documentation, SOPs, and internal process guides
• Prepare internal reports and summaries for operations leadership
• Assist with process mapping and system usage documentation
  Operations & Admin Support
• Assist in routine operations tasks to help keep business functions running smoothly
• Coordinate with multiple departments to ensure tasks are aligned and deadlines are met
• Help identify opportunities for process improvement and contribute to workflow optimization

What You Bring

• Required Qualifications
• Associate’s or bachelor’s degree in Business, Information Systems, Administration, or a related field
• Basic understanding of databases and structured data
• Ability to read or write simple code (e.g., basic scripting or SQL concepts)
• Strong willingness to learn NetSuite, ERP concepts, and cross-department workflows
• Excellent communication skills, attention to detail, and ability to stay organized

Preferred (Nice to Have)

• Experience with JavaScript or SQL
• Familiarity with ERP systems such as NetSuite, SAP B1, or similar platforms
• Prior experience in an operations, administrative, or technical support environment

Why Join Samirian Inc.?

• Work fully remote from anywhere in the U.S.
• Gain hands-on experience with ERP systems and business operations
• Stable, long-term opportunity with room for growth
• Supportive team environment with training and mentorship
• Opportunities to contribute to system improvements and operational efficiency

Apply Here

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