Job Description

Closing Date 2026/06/25

Reference Number WWL260618-33

Job Title Business HR Lead: Country Road Group

Job Type Full Time

Business Unit People

Location – Country South Africa

Location – Province Western Cape

Location – Town / City Cape Town

Minimum Education Level Diploma | Advanced Certificate

Job Advert Summary

Join the COUNTRY ROAD GROUP as a Business HR Lead in Cape Town, and become part of a leading retail operations group committed to excellence and innovation.

As a people lead in HR you will partners with business leaders on strategic priorities including talent management, employee engagement, organisational effectiveness and change management. Advise and coach leaders on driving the organisational values and culture. Drive adoption of the People service delivery model within the business. Support and guide People Business Advisors in applying People programs to business goals.

OUR LEADERSHIP BEHAVIOURS

Drive Outcomes: Taking Ownership for execution , with and through others, prioritising and being accountable for every aspect of work in order to deliver impact and value, balancing quality with speed.

Leverage Insights : Taking a broad view ,using insights, data and the best of technology to have a positive impact on teams , customers , communities and the planet in order to shape the future with technology and insights-driven decision making and action

Generate Opportunities : Embracing change, driving improvements and experimenting with new ways forward to create sustained value in order to test new ideas, incorporate learning , adapt and implement at speed.

Create Connections : Being Respectful and inclusive, connecting across teams , the business and wider eco-system, involving the right people at the right time to serve our customers and each other in order to work together to deliver exceptional customer and team experiences.

Empower Talent : Building capability in ourselves and others, leveraging diverse skills and knowledge, and empowering others to make decisions and take action in order to leverage strengths, focus on development and enable others to be their best

Minimum Requirements

• HR related/relevant Diploma/ Degree
• 8-10 years’ relevant experience
• 2 – 5 years Line Management experience
• Exposure to working in HR in Retail would be an advantage
• Strong partnering capabilities (both with line and People)
• A comprehensive understanding of all People life-cycle events and processes
• Coaching & Feedback competence
• Change/ Transformation Management
• Conflict resolution
• Planning skills
• Ability to travel locally from time to time
• Valid driver’s license essential for role requirements.

Duties and Responsibilities

• Co-create and drive People strategy with a commercial perspective – connected into the broader business
• Align People budget to the strategy
• Actively consult and provide solutions related to workforce, talent and organizational matters to senior business leaders
• Develop forward-thinking solutions based on understanding of relevant business operations and strategies
• Provide leadership over People projects
• Develop and drive workforce and talent plans
• Coach and advise on the design and implementation of People programs, ensuring programs remain relevant to the business supported
• Consistently review People structure and Ways of Working to ensure effective and sustainable
• Champion the organizational values and culture
• Coach and develop Business Leaders on People related matters
• Coach and lead People team, aligned to CRG strategy
• Identify business needs and lead organizational change initiatives
• Leader and bring in resources from the WHL COE to implement People solutions that meet the distinctive challenges of the business

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