Job Description

📍 Guangzhou, Guangdong, China (Hybrid)

The position acts as a central point of contact for Centre Directors, Operations Leads, and Regional Heads, supporting the execution of strategic initiatives, operational efficiency projects, and governance activities across Global Operations.

Key Responsibilities:

•  Serve as the main liaison for Centre Directors, GSC Head of Operations, and Regional Leads.
•  Support execution of strategic initiatives, process standardisation, and efficiency programs.
•  Provide expertise and MIS reports to track financial, operational, and project performance.
•  Coordinate central initiatives, ensuring alignment with broader organisational strategies.
•  Ensure governance, regulatory compliance, and operational controls are maintained.
•  Monitor operational and financial performance, including headcount forecasts and cost management.
•  Lead stakeholder engagement across functions such as HR, Finance, Risk, and Compliance.
•  Translate complex business situations into actionable plans, aligning local and regional goals.
•  Manage multiple priorities in a fast-changing environment while maintaining high service standards.

Requirements:

•  Strong strategic thinking with ability to see the broader business picture.
•  Excellent stakeholder management and communication skills.
•  Analytical, problem-solving, and planning capabilities.
• Adaptable and proactive in driving change and implementing initiatives.
•  Strong risk management awareness and ability to uphold HSBC’s compliance culture.
•  Immediate right to work locally preferred.

Why Join HSBC:

• Inclusive and diverse working environment.
•  Opportunities for professional growth and flexible working arrangements.
•  Supportive culture fostering continuous learning and development.

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