Job Description

Etcon Analytical and Environmental Systems & Services Limited is seeking a professional Customer Service Representative to provide exceptional support during exhibitions and events in Lagos. The role involves interacting with clients, assisting with event logistics, and ensuring a seamless experience for all participants.

Responsibilities

• Provide excellent customer service during exhibitions and events.
• Assist with event setup, registration, and attendee support.
• Address customer inquiries and resolve issues promptly and professionally.
• Support administrative tasks and maintain accurate records.
• Collaborate with team members to ensure smooth event operations.
• Work flexible hours during exhibitions, including weekends or extended hours.

Requirements

• Experience in customer service, event support, hospitality, or related fields.
• Strong interpersonal and communication skills; confident interacting with diverse groups.
• Ability to remain calm and professional in high traffic or fast paced environments.
• Strong problem solving skills with a customer centric approach.
• Basic administrative and computer skills (MS Office, email, CRM tools).
• Educational background in Business Administration, Operations Management.

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