Job Description

Why Work With Us?

Join our team and enjoy a range of benefits, including:

• Competitive Salary Package:** Receive a salary that reflects your skills and experience.
• Attractive Bonus Scheme:** Earn bonuses based on performance.
• Work-Life Balance:** Enjoy a healthy balance between work and personal life.
• Professional Development:** Learn from top industry professionals and enhance your skills.

Discounts: Get discounts on food, drinks, and activities for you and your friends, plus access to discounted products across all Signature Hospitality Group brands.

Career Growth: Clear pathways for growth and career development within the company.

 What You’ll Do:

• Lead by Example: Assist your team with clearing tables, bartending, and delivering excellent service to guests.
• Mentorship: Guide Front of House teams to consistently provide exceptional customer experiences.
• Culture Building:  Foster a fun-first culture for both staff and guests to enhance the overall atmosphere.
• Operational Support:  Assist the Venue General Manager in achieving Front of House operational and financial goals.
• Cost Management:  Monitor labor costs and cost of goods (COGs) to maximize department profitability.
• Area Oversight:  Oversee amusement and redemption areas, ensuring maintenance, cleanliness, and guest engagement.
• Revenue Generation: Promote upselling and execute marketing initiatives to drive revenue.
• Event Planning:Plan and run memorable events and functions to enhance guest experiences.
• Team Development: Recruit, select, and develop exceptional team members.
• Brand Ambassadorship: Maintain the venue’s appearance, atmosphere, and guest satisfaction as a brand ambassador.

What You’ll Bring:

• Positive Attitude: An infectious enthusiasm and a can-do approach to managing teams and operations.

Leadership Experience: Proven experience in hospitality leadership roles.

• Financial Acumen: Understanding of venue financials to drive profitability.
• Hands-On Management: A proactive and hands-on approach to team management.

Certifications: Valid RSA (Responsible Service of Alcohol) and Approved Manager’s Card.

Relevant Experience: Previous experience in arcades or bowling venues is a plus, but not required.

How to Apply
If you’re ready to lead and make a difference in our Front of House operations, we want to hear from you! Apply here.

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