Customer Solutions Advisor

Job Description

Vodafone, we’re all about empowering customers through seamless connectivity and world-class technology. Join a team that values innovation, customer satisfaction, and personal growth. This is your chance to become part of a brand that connects people every day.

Key Responsibilities:
– Provide excellent customer service and advice on Vodafone products and services
– Assist customers with technical queries and support, including app usage
– Stay up to date with the latest devices, accessories, and promotions
– Deliver solutions tailored to customers’ needs and lifestyles
– Participate in ongoing training to expand your tech knowledge and skills

Who They’re Looking For:
– Enthusiastic, adaptable, and passionate about technology
– Excellent communicator with strong attention to customer needs
– Positive energy and willingness to learn about gadgets and industry trends
– Flexible availability across 38 hours/week over 5+ shifts, with opportunities for extra shifts

What They Offer:
– Competitive salary with incentives and bonuses for every sale
– SIM plan with unlimited calls, texts, and data
– Variety of leave benefits, including volunteer, parental, gender affirmation, and additional 5 days
– Training in technology, leadership, and coaching
– Career growth opportunities through ‘Future You’ programs

 

Eligibility: Must be an Australian/New Zealand Citizen or Permanent Resident